Note: This Privacy Policy describes our practices regarding personal information collected through the pusat4d website and mobile app. By using our platform, you agree to the terms stated here in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
256-bit SSL Encryption
All data transmitted between your device and our servers is protected with bank-grade SSL encryption.
Secure Data Storage
Your personal information is stored on servers protected by strict access controls and continuous monitoring.
Member Privacy Controls
You have full control over your data — including the right to access, correct, or delete your personal information.
No Data Sale
Pusat4d does not sell, rent, or trade your personal information to any third party for marketing purposes.
Malaysia PDPA Compliance
Our privacy policy is designed to fully comply with the Personal Data Protection Act 2010 applicable in Malaysia.
Communication Preferences
You can manage your marketing communications and platform notification preferences at any time through your account settings.
Introduction
Pusat4d ("we", "Platform") is committed to protecting the privacy of all users who access our website and mobile app. This Privacy Policy describes the types of personal information we collect, how it is used, who may receive it, and the steps we take to keep it secure.
This Policy applies to all registered members, website visitors, and pusat4d app users without exception. By continuing to use our platform after the effective date of this Policy, you are deemed to have read and agreed to all terms stated here.
We take a transparent approach to handling personal data. If at any time you have questions about how we manage your information, our privacy team is ready to provide the clarification you need.
Information We Collect
We collect your personal information through several methods — either information you provide directly during registration, or information collected automatically while you use the platform. The types of information we collect are as follows:
| Data Category | Examples of Information | Collection Method |
|---|---|---|
| Identity Data | Full name, date of birth, identification card number, photo | Account registration & KYC |
| Contact Data | Email address, phone number, residential address | Registration form |
| Financial Data | Bank account details, transaction records, deposit & withdrawal history | Platform transactions |
| Technical Data | IP address, device type, web browser, operating system | Automatic server log |
| Behavioural Data | Game history, game preferences, usage patterns | Activity on the platform |
We only collect information that is strictly necessary for the stated purposes. We do not collect sensitive data such as medical information, political views, or religious beliefs.
How We Use Your Data
The personal information we collect is used for legitimate, specified purposes. All data usage is based on platform operational needs and compliance with applicable laws:
- Identity Verification: Verify member identity during registration and the KYC process to ensure platform security
- Account Management: Process deposit and withdrawal transactions, update account balances, and generate activity statements
- Customer Support: Resolve complaints, respond to inquiries, and provide technical support to members
- Platform Security: Detect and prevent fraud, money laundering, and account abuse
- Service Improvement: Analyze usage patterns to improve platform experience and performance
- Marketing Communications: Send promotional offers and updates — only to members who have given their consent
- Legal Compliance: Meet reporting obligations to relevant authorities when required by law
Data Storage & Security
The security of your personal data is our top priority. pusat4d implements comprehensive technical and organisational measures to protect your information from unauthorised access, disclosure, alteration, or destruction.
Our security infrastructure includes 256-bit SSL encryption for all data communications, enterprise-grade firewalls, real-time intrusion detection systems, and regular data backup procedures. Access to member personal data is restricted solely to staff with a legitimate operational need.
Your personal data is retained for as long as your account is active or as long as required for service purposes. For closed accounts, data will be retained for seven (7) years to meet legal compliance requirements and resolve any disputes that may arise, before being securely deleted.
While we apply the best security measures, no system is entirely risk-free. You are also responsible for protecting your account password and not sharing your login details with anyone.
Sharing Information with Third Parties
Pusat4d does not sell, rent, or disclose your personal information to third parties for their own marketing purposes. However, we may share your data in the following limited situations:
- Service Providers: Payment processing partners, KYC verification providers, and cloud service providers we use to operate the platform — all bound by strict confidentiality agreements
- Legal Compliance: When required by Malaysian authorities, courts, or law enforcement agencies pursuant to a valid legal order or obligation
- Fraud Prevention: Minimal information sharing with industry bodies or fraud prevention agencies when required to protect members and the platform
- Business Transfer: In the event of a merger, acquisition, or asset sale, your data may be transferred — you will be notified in advance
All third parties we work with are required to meet data protection standards equal to or exceeding our own. We do not permit them to use your data for any purpose other than those we have specified.
Cookies & Tracking Technologies
The pusat4d website uses cookies and similar tracking technologies to enhance user experience, analyze web traffic, and ensure the platform functions smoothly.
| Cookie Type | Function | Duration |
|---|---|---|
| Essential Cookies | Required for core website functions such as login and session security | Session only |
| Preference Cookies | Save your preferences such as language and display settings | 1 year |
| Analytics Cookies | Helps us understand how members use the platform for improvement purposes | 90 days |
| Marketing Cookies | Used to display relevant promotions to you | 30 days |
You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality of some parts of our platform.
Your Rights Regarding Personal Data
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding the personal information we hold. We fully respect these rights and make it straightforward for you to exercise them:
Right of Access
Request a copy of the personal information we hold about you at any time.
Right to Rectification
Correct any inaccurate or incomplete personal information in your account.
Right to Erasure
Request that we delete your personal data, subject to legal retention obligations.
Right to Object
Opt out of the processing of your data for direct marketing purposes at any time.
Right to Portability
Receive your data in a structured, machine-readable format.
Right to Restriction
Request that we restrict the processing of your data under certain specified circumstances.
To exercise any of the rights above, please contact our privacy team via email or live chat. We will process your request within 30 days from the date of receipt. In complex cases, this period may be extended with notice to you.
Children's Data
Pusat4d is a platform designed exclusively for adults aged 18 and above. We do not knowingly collect or store personal information from individuals under the age of 18.
If we discover that a child's personal information has been collected without our knowledge, we will take immediate steps to delete that information and close the relevant account. If you believe your child has registered an account on our platform, please contact us immediately so that appropriate action can be taken.
Amendments to the Privacy Policy
We reserve the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or improvements in how we handle personal data.
Any material changes to this Policy will be communicated to you via a prominent notice on our website or by registered email at least 14 days before those changes take effect. The "Updated" date at the top of this page always reflects the latest version currently in force.
Continued use of the pusat4d platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.
Contact Our Privacy Team
If you have any questions, concerns, or complaints regarding how we handle your personal data, or if you wish to exercise any of your privacy rights, please do not hesitate to contact us:
- Live Chat: Fastest channel — available 24/7 via the chat icon on the platform
- Privacy Email: [email protected] — response within 2 business days
- FAQ: Browse page FAQ for answers to general privacy inquiries
We are committed to addressing every privacy-related inquiry and complaint with seriousness and professionalism. Your trust is the foundation of our relationship with you as a pusat4d member.
Your Data Is Safe With Us
Create your pusat4d account with confidence. Your privacy and data security are fully protected with bank-grade encryption and a transparent privacy policy.